Privacy Policy

Last Updated: 26/10/2023

At Your Professional Driver, we are committed to protecting your privacy as a user of our website and services. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

Information we collect

We may collect personal information such as your name, contact details, payment information, and travel details. This information is used to provide our transportation services, process payments, and communicate with you.

How we use your information

• To fulfil your bookings and provide you with our services
• To communicate with you about your use of our services
• To process payments securely
• To improve our services based on customer feedback

Disclosure of your information

We will not disclose your personal information to third parties except:

• When required by Australian law or legal process
• To protect our rights or property
• To complete a transaction initiated by you
• If you allow us to, to forward your information to a secondary Booking Service Provider in order to fulfil your booking request

Data Security

We take reasonable steps to protect your personal information against unauthorized access, modification, or disclosure. We use secure server software (SSL) and other industry-standard security mechanisms.

Cookies

Our website uses cookies to improve user experience. Cookies do not contain any personally identifiable information.

Access and correction

You have the right to access and correct your personal information held by us. To do so, please contact us at [email protected].

Changes to our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services or for other operational, legal, or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

• Email: [email protected]
• Phone: 1300 046 973